FAQs
Choosing The Right Stone
The Four Cs of Gemstone Grading—Colour, Clarity, Cut, and Carat Weight—are essential factors in determining the value and beauty of a gemstone. While many elements influence a gemstone’s worth, these four criteria provide a straightforward and accessible way to understand the key aspects of any gemstone.
Heated gemstones have undergone heat treatment to improve their color, clarity, and sometimes durability. This is a standard practice in the gemstone industry, applied to a wide range of stones such as rubies, sapphires, aquamarines, tourmalines, topaz, morganite, and many others.
For lower-priced gemstones, the price between heated or unheated won’t differ too much generally. This changes when it comes to larger gemstones, but unheated gemstones do carry a premium, especially if good quality.
If you are not an expert, it’s impossible to tell the difference. Treatments can only be identified by gemological laboratories and are detailed in the certificates. Fine Facets provides every gemstone with at least one certificate from an independent gemological laboratory.
Investing on Gemstones
Gemstones are much smaller and lightweight, making them an excellent investment that retains value while concentrating it in a much smaller volume compared to assets like gold. They are easy to store, transport, and pass down to generations, offering both practicality and enduring worth.
Naturally colored, untreated gemstones—such as rubies, sapphires, and emeralds (Big 3)—are ideal for long-term investments. For those with an established portfolio, adding unique gems like tourmaline, alexandrite, and tanzanite can provide excellent diversification. Diamonds also remain a reliable choice for enduring value over time.
Gemstones offer an excellent way to store and concentrate value in a compact form, with no speculative risks involved. We recommend an investment horizon of at least 5 to 10 years for optimal returns.
Over the past decades, the value of rubies has grown by more than 8% per year, while sapphires and emeralds have seen annual increases of approximately 4-6%. Blue sapphires can be a good investment, with some experts predicting annual value increases of 6% or even more.
Buying a Gemstone From Us
All our gemstones are listed with every essential detail about the stone for you to make the decision on selecting the right gemstone for you. Once you are happy with what you see, you can contact us via the website to start the conversation.
We are based in Sri Lanka, and if you are around Colombo Sri Lanka, we are more than happy to show you the stone in person so that you will be able to see what you get. If you are outside of Colombo, still we should be able to show you the gemstone upon discussing the arrangement for the inspection.
If you are buying the gemstone from outside of Sri Lanka, then we are accepting wire/bank transfers. If you are in Sri Lanka, we accept USD or equivalent in LKR based on the exchange rate.
We have done business with many international clients in the past, however we understand that you will have concerns when it comes to dealing with someone who is new to you with your valuable money. Our business is purely built on trust and on client references. If a client is not happy, we will not only lose that customer but also any future referrals coming to us from the same customer. This is something that we value the most in the business. We never close a sale until you have a one on one video call with us to see the stone and discuss details of the stone that you are interested in buying. Also, we are registered with Gem and Jewellery Authority in Sri Lanka.
Simple answer to that is you can return the gemstone to us. We never say the sale is concluded until we hear back from you after you’ve seen the stone in person. We never charge you any hidden fees such as restocking or any other, however you will have to pay for the return shipping and bank transfer fees when there is a refund.
Our reimbursement policy also serves to prevent misuse of the ordering process. It discourages practices such as ordering multiple stones with the intention of returning some, which can lead to significant import costs for us, or keeping stones for an extended period before returning them.
Exporting gemstones from Sri Lanka is a meticulous and complex procedure involving extensive regulations, government oversight, and numerous formalities. We invest significant effort to ensure every step is executed flawlessly. We kindly request that you place an order only if you genuinely intend to purchase the stone or need to see it in person to make an informed decision—something we completely understand and support.
Our Process of Perfection
We are working with many supplier of gemstones to source both rough and finished gemstones from Sri Lanka. We are also working with a few mine owners in Sri Lanka to get the rough stones right from the mine to make sure the origins are accurate.
While we source most of our gemstones perfectly cut and polished, we sometimes buy rough gemstones which we do heat treatments to enhance the colour and clarity of the stone, especially blue sapphires, yellow Sapphires and pink sapphires. Heat treated stones are generally has a very good clarity, making it giving a really good luster to your stone.
Yes we provide a picture in day-light condition for every gemstone we sell on our website. We have invested a lot on taking professional photographs to give you the best look of the stone to help you make the purchasing decision. We also provide a video of the gemstone in day-light condition for each gemstone we sell on the website.
Sometimes recutting is necessary to bring out the best of the gemstone to get a good colour and lustar out.
We are working with a few certified independent labs in Sri Lanka to get all our gemstones tested for you to get a better idea of the stone. Each on of our gemstones come with a certificate to prove the authenticity of the gemstone.
Perfectly Accurate Colors
Color of the stone is the first point you notice in a gemstone. After photography, every gemstone undergoes meticulous color-matching and precision editing to ensure they reflect the true colors your eyes see under the defused daylight conditions.
Perfect Clarity
All our gemstones are photographed in a way that each gemstone will show inside and out of the gem just like it’s in your hand. We only sell “Loupe Clean” and “Eye Clean” clarity gemstones to make sure you get the best of the gemstone with perfect clarity.
Perfect Cut
Fine Facets is not just a name for us, we make sure all our gemstones are perfectly cut for high standard without compromising the beauty of the gem. We always focus on bringing out the true elegance of the gemstone with precision and fine cuts for every gemstone we sell.